LoungeUp | Help Center

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    • General

      Get started with LoungeUp. The all-in-one platform for managing customer relations and hotel operations
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      Send out highly personalised newsletters that are tailored to each guest's specific preferences.
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      What's new in LoungeUp?
    • Recent Articles

    • Book a Meeting with a CSM

      Would you like to have a check-in, ask questions or receive personalized guidance? Each member of the CSM team has a dedicated link to schedule a meeting. Simply select your contact below. ?? French-speaking CSMs Deydra Acero ? Book a meeting with ...
    • Plan Your Marketing Campaigns with the LoungeUp Marketing Calendar

      The LoungeUp Marketing Calendar is an essential tool to plan your marketing actions around official holidays and international celebrations. By integrating it into your Google Calendar or Outlook, you can align your campaigns with key dates to ...
    • Enhancing Security on LoungeUp: Introducing 2FA for All Our Users 🛡️

      The introduction of two-factor authentication (2FA) on LoungeUp marks a decisive turning point in our quest for security and data protection ?. This simple yet powerful measure adds an extra layer of verification, making your information safer ...
    • Accessing the help centre

      To access LoungeUp support, you must log in to your LoungeUp account. Click the 'log in' button at the top right or click on the link below. Click here to log in Feel free to contact us if you have any questions: support@loungeup.com
    • Release - 16th December 2021

      Features Mobile key: we have made it possible to set up an email notification when a guest opens their room for the first time.  Agenda module: we have improved the performance of the agenda module in the new version of the app. The navigation ...