Release - 7th July 2021

Release - 7th July 2021

Features

  • We have modified the confirmation page for completing a form in automated campaigns to make it clearer and more adapted to the different situations we encounter (preparation of a stay, satisfaction survey, etc.).

  • We have modified our opt-in management policy with Whatsapp. Following exchanges with our partner, it seems that our interpretation of the conditions for sending messages was too strict. It is now possible to send a Whatsapp message to all guests who are staying or have stayed at the hotel. This will allow us to reach many more guests proactively through this channel.

  • We now allow you to choose the default languages for certain nations (Switzerland, Belgium, ...) which have several languages. This setting is decided by connecting with the hotel’s PMS.

New integrations with partners

  • Room Checking: we have improved the format of the data sent to this partner to improve the messages’ readability.

  • Medialog: we added an option to our integration with this PMS. This option allows us to use the information of the main occupant instead of that of the booker, which was previously collected by default.

Fixed bugs

  • Closing the login window could disconnect users from the application.
  • Check-in: an email notification was sent by mistake when checking in each guest to the hotel's contact points.
  • Some Guest Profile records were no longer accessible.
  • Ads on the homepage of some sites were duplicated.
  • Check-in list: some transaction information (debit, etc.) was not displayed correctly.
  • Some links sent via the messaging hub could cause the web application to crash.

 

      • Related Articles

      • Release - 21st October 2021

        LoungeUp Features: PMS Exports: By default, an email notification is automatically sent to the establishment when we do not receive a PMS export for more than 48 hours. We have developed a feature to turn off these alerts for a certain period of time ...
      • Release - 7th January 2021

          Features : - Room Directory: a downloadable PDF room directory is now available in the "Access" section of the Backoffice. It can be printed and displayed in the rooms at your establishment to provide guests with information and promote the ...
      • Release - 7th October 2021

        Features Transaction export: we have added the ability to export the transaction list of a payment module. This data allows you to easily cross-reference transactions made through LoungeUp with an accounting statement for example, to save time and ...
      • Release - 24th June

        Features: Order modules: we have made it mandatory to select a date and time for the delivery of orders; no date is proposed by default. Some users did not pay attention to this window and ordered for the wrong time. We now have the ability to create ...
      • Release - 17 February 2021

        New features: - Our email editor continues to improve, it is now possible to change the background color of widgets as well as that of buttons. - Map module: Categories are now sorted in alphabetical order. - We have enhanced our integration with the ...